98% of customer funds are stored offline

Offline storage provides an important security measure against theft or loss.
We distribute bitcoin geographically in safe deposit boxes and vaults around the world.

Disconnected

Sensitive data that would normally reside on our servers is disconnected entirely from the internet.

Data

Data is then split with redundancy, AES-256 encrypted, and copied to FIPS-140 USB drives and paper backups.

Vault

Drives and paper backups are distributed geographically in safe deposit boxes and vaults around the world.

2-Step Verification
on All Accounts

In addition to your username and password, you'll enter a code from your mobile phone, adding an extra layer of security for your account.

Download links for Authenticators

2-Step Verification

Payment Industry Best Practices

SSL

Our website traffic runs entirely over encrypted SSL (https).

Data

Data is then split with redundancy, AES-256 encrypted, and copied to FIPS-140 USB drives and paper backups.

Vault

Wallets (and private keys) are stored using AES-256 encryption.

Organization

Coinbase employees must pass a criminal background check as part of the hiring process.

We use separate passwords and two-step verification with each device and service.

Employees are required to encrypt their hard drives, utilize strong passwords, and enable screen locking.

Application

We use SQL injection filters and verify the authenticity of POST, PUT, and DELETE requests to prevent CSRF attacks.

We rate limit a variety of actions on the site (login attempts, etc).

We whitelist attributes on all models to prevent mass-assignment vulnerabilities.

Authentication

We hash passwords stored in the database (using bcrypt with a cost factor of 12).

We check for strong passwords on account creation and password reset.

Application credentials are kept separate from the database and code base.

Security Features

  • 2FA (Google Authenticator and Yubikey) to keep your account secure
  • Email confirmations for withdrawals with self-serve account lock
  • Customizable, granular API key permissions with range boundaries
  • PGP signed and encrypted email for secure communication
  • Constant, real-time monitoring for suspicious activity
  • Sensitive data is fully encrypted at rest and in transit
  • No Phone/SMS account recovery, your account stays in your hands
  • Configurable account timeout for another layer of protection
  • Global settings time lock for extreme security when you're away
  • SSL encryption to protect you when browsing Kraken
  • Zero settlement risk, no chargeback fraud when trading crypto
  • High priority 24/7 live chat and email support for urgent concerns

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